Faq KeoPay.com

What services does KeoPay.com offer?

I have a KeoPay.com debit on my bank statement, why?

If you have a direct debit from KeoPay.com on your bank statement, you have certainly subscribed or made a purchase from one of our partner merchants for whom we provide Customer Service for. Understand that you are not a customer of KeoPay.com, but a customer of a partner site who has entrusted us with the management of its Internet transactions and its Customer Service.

How do I terminate, stop or cancel a KeoPay.com subscription?

I do not remember having subscribed to KeoPay.com.

I did not receive an email from KeoPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my KeoPay.com payment history?

I have several KeoPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with KeoPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?