Faq KeoPay.com

What is KeoPay.com?

What services does KeoPay.com offer?

I have a KeoPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a KeoPay.com subscription?

I do not remember having subscribed to KeoPay.com.

I did not receive an email from KeoPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

To find out which offer matches your subscription, simply log in to your customer interface using the email address you used when you purchased it and the password that was assigned to you. On the page "Your access" you will find all the details of your subscription and the site which you have subscribed to.

Where can I find information about my subscription and my KeoPay.com payment history?

I have several KeoPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with KeoPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on KeoPay.com secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?

Can not find the answer to your question?

Contact our Customer Service.